Starbucks sued for not filling up coffee cups

Starbucks sued for not filling up coffee cups

Some California residents have brought a class-action lawsuit against Starbucks for not filling their lattes up to the brim. Yep, you read that right. The complaint claims Starbucks misled its’ customers by only filling their cups ¾ of the way full.

Starbucks stands accused of a company-wide conspiracy that has been defrauding customers for years, according to a class action lawsuit filed in California. Two coffee drinkers, Siera Strumlauf and Benjamin Robles, claim that the company won't fill their lattes to the rim in an effort to save on milk, while charging for a full drink.

Is there a lawsuit against Starbucks for underfilling latte Cups?

Two latte drinkers in California filed a lawsuit Wednesday accusing Starbucks of deliberately underfilling its latte cups in order to save money. The lawsuit, filed in federal court in Northern California, seeks class action status on behalf of buyers of Starbucks caffe lattes and flavored lattes.

Why are there so many lawsuits against Starbucks?

Around the same time of the underfilling lattes lawsuit, the company was dealing with two other lawsuits for something similar: using too much ice in iced beverages. One lawsuit, filed by Chicago resident Stacy Pincus, claimed that Starbucks instructed baristas to fill iced beverages with much more ice than liquid in an attempt to make money.

Who is the woman who sued Starbucks for serving hot coffee?

If you buy something from an Eater link, Vox Media may earn a commission. See our ethics policy. A jury in Florida has found Starbucks at fault for serving hot coffee in cups with faulty lids, according to a release from the plaintiff’s legal firm, Morgan & Morgan.

Why are there no straws in Starbucks cups?

Starbucks has a cup problem. A Starbucks coffee cup floats on the surface of the East River. When plastic straws became a symbol of environmental destruction, Starbucks swiftly came up with a plan: Get rid of them. The company redesigned its cold cup lids so they won’t require a straw at all.

A Jacksonville, FL jury has ordered Starbucks to pay $100,000 to Joanne Mogavero after Mogavero was burned by their coffee. In 2014, Mogavero purchased a 20 ounce Venti cup of coffee through the local Starbucks drive-through. After the cashier handed Mogavero the cup to her, the lid popped off as Mogavero was about to pass the cup to her son.

In 2016, Starbucks was sued by two people in California, Siera Strumlauf and Benjamin Robles, who claimed the chain underfilled lattes by 25 percent in order to cut costs.

“Moreover, Starbucks refuses to fill any hot beverage up to the brim of the cup. Thus, under no circumstances will Starbucks ever serve a Grande Latte that actually meets the fluid ounces represented on the menu,” the Starbucks lawsuit states.

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The lawsuit offers the example of a Starbucks venti-sized iced coffee, which it says typically costs $2.95 and comes in a plastic cup holding 24 fl. oz. Under Starbucks’ “standard practice,” coffee is filled to just above the head of the logo’s siren figure and the rest is cubes of ice.

Starbucks sued for not filling up coffee cups

Starbucks Sued For Not Filling Up Coffee Cups. NY Daily News. 0:33. Starbucks' Revamped Red Cups Are Back, Despite Past Scandals. Entertainment (now) 1:02. California Coffee Shops Test Reusable To-Go Cups Backed By Big Companies Like Starbucks. Food and Wine. Related topic Starbucks. Related topic.

Style 1: Personalized cups where a decal is placed around the existing Starbucks logo. In these projects, the Starbucks logo is not recreated or altered in any fashion. The decal is sized to fit perfectly around the existing Starbucks logo. Does it infringe the Starbucks company trademark? This is a “shade of grey”, with no definite answer.

However, Starbucks' standardized recipe for its Grande Latte calls to fill the serving cup up to "1/4 inch below cup rim." Thus, when used in conjunction with its standardized recipes, Starbucks' serving cups do not permit 12 ounce, 16 ounce, and 20 ounce Lattes.

Although reusable mugs will be accepted in Starbucks again, you won’t be able to bring in a mug with an inch of yesterday’s coffee at the bottom, have the Starbucks barista wash it and then fill it with fresh coffee or tea. The company has come up with a “contactless” plan for personal cups.

The lawsuit claims Starbucks’ lattes are made from a standardized recipe, which the coffee company instituted in 2009 to save on the cost of milk, one of the more expensive ingredients.

Starbucks Sued for Under Filling their Lattes

Coffee giant Starbucks has long been under fire for its drink prices and name spellings, but the company now faces legal action for something many seem to agree is a problem - under filled cups.

Starbucks Corp has won the dismissal of a U.S. lawsuit accusing the coffee chain of overcharging customers by underfilling lattes and mochas to reduce milk costs.

Starbucks' milk pitchers, the lawsuit says, are marked with lines for each cup size so baristas know how much to fill it up. But the lines, according to the suit, are too short.

The suit follows a 2016 class-action lawsuit that argued that Starbucks was deceiving customers by under-filling lattes of all sizes and using milk foam as filler. As anyone who has moved through the first few steps of the Starbucks barista training program can attest, milk foam is indeed a requisite component of the company’s lattes.

The “fill to” line means each and every latte is short by several ounces, the lawsuit claims. “Moreover, Starbucks refuses to fill any hot beverage up to the brim of the cup.

Starbucks Is Being Sued for Under-Filling Lattes

Some folks have chosen not to live with it. Drinkers of lattes objected because Starbucks under-filled their cups. The latte drinkers filed suit. They argued Starbucks under-filled the cup by filling the top 1/4 inch with foam. Foam is not part of the drink, they argued. The court disagreed. A federal judge in California dismissed the lawsuit.

As a result, many municipal recycling depots, including Toronto’s, reject them, so they wind up in landfills. According to Research firm Euromonitor, Canadians consumed more than 4.6 billion average-sized cups of coffee from food service outlets in 2020. For most of that year, Starbucks, McDonald’s and Tim Hortons didn’t accept reusable mugs.

Starbucks iced coffee contains too much ice, not enough coffee, lawsuit claims Starbucks was happy with the ruling, as a representative told the Associated Press .

"A Starbucks customer who orders and pays for a Cold Drink receives much less than advertised — often nearly half as many fluid ounces," the complaint said. The complaint goes on to detail the methodical way Starbucks employees are trained to make iced drinks. A cup is filled up to a certain line with coffee or tea, for example.

Some people may not know that Starbucks has a size that's even bigger than the 20-ounce venti - the 31-ounce trenta. For reference, a trenta cup can hold a whole bottle of wine (or so I've heard). There is a catch, though, you can only get a trenta iced coffee, iced tea, or refresher.

Lawsuit claims Starbucks under-fills cups

On its menus, Starbucks advertises “tall” drinks as 12 fluid ounces; “grande” drinks as 16 fluid ounces; “venti”-sized cold drinks as 24 fluid ounces; and its “trenta” cold drinks as 30 fluid ounces. However, the lawsuit claims, Starbucks baristas pour a smaller amount of coffee into the beverage, then fill the rest with ice.

To fill a customer’s personal cup, a Starbucks barista will first check that the cup is clean and place it in a ceramic vessel. The beverage will be made without any contact with the cup, and the customer will pick up their drink at the handoff area of the counter. Only clean cups will be accepted.

A Chicago woman has sued Starbucks Corp in federal court, claiming the world's largest coffee chain puts too much ice in chilled drinks, and is seeking $5 million.